LOCAL SHIPPING & DELIVERY POLICY
Except express orders within Accra or Tema, all our orders take an estimated 2 to 3 working days to dispatch.
Our delivery options vary depending on location. We also work with different courier companies to get you the best option possible.
If you are making a purchase outside Accra or Tema, check whether DHL, UPS, Vanef STC, OA, VIP or VVIP has an office or rest stop or Station around you. Alternatively, you may contact us with a delivery of your choice that operates in your area and our location. Do note however, that it will be in your own risk and may there be any difference in cost you will be required to pay for it.
INTERNATIONAL SHIPPING & DELIVERY POLICY
All our international orders take estimated 2 – 3 business days to dispatch and 3 – 5 business days to ship. However, it may take longer during promotions, holidays and in some cases the destination.
A correct delivery address and all other important information must be indicated at checkout. We will not be responsible for mistakes made in filling out these details.
We work with the best international courier companies to ensure you get your package in time and in the best condition possible. These are third party companies as such, once your order has been shipped, you are required to file a claim with the courier and not Chalk & Duster in case there is damage or loss of your package.
Delivery times are estimated by the courier. Chalk & Duster does not warrant package will be delivered within the estimated delivery time and disclaims any liability for any inconvenience due to late delivery.
All customers are responsible for covering taxes and/or duties or any brokerage and/or delivery fees applied to international shipments if any.